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2023.1228

Regarding the malfunction in Tokyu Resorts & Stay SMART CLUB membership ranks and point allocation updates

Regarding the malfunction in Tokyu Resorts & Stay SMART CLUB membership ranks and point allocation updates

We sincerely appreciate your continued use of Tokyu Resorts & Stay SMART CLUB. It has come to our attention that there is a malfunction in the update...

2023.0127

Notice of Housekeeping Services change

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...

2022.077

New laundry products in hotel rooms

New laundry products in hotel rooms

Thank you for choosing Tokyu Stay. We appreciate your loyalty over the years. For users of in-room Washer/Dryers, we will provide Laundry Detergent ...

2020.0625

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Please note that 「TOKYU STAY Sapporo」which has been temporarily closed since 15th April will be extending its temporary closure for the foreseeable fu...

2020.0622

Precautionary Measures Taken at Tokyu Stay for Our Guests to Stay Safe During COVID-19

Precautionary Measures Taken at Tokyu Stay for Our Guests to Stay Safe During COVID-19

Check here for details...

2020.0526

Reopening of Hotels Following Lift of State of Emergency in Japan (COVID-19)

Reopening of Hotels Following Lift of State of Emergency in Japan (COVID-19)

Check here for details...

2020.0325

For Guests with Reservations at Our 18 Hotels in Tokyo from 1st July - 6th September 2020

For Guests with Reservations at Our 18 Hotels in Tokyo from 1st July - 6th September 2020

Thank you for choosing Tokyu Stay. As the Olympic and Paralympic Games Tokyo 2020 has been postponed, your reservations at our 18 hotel facilities in...

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