TOP  NOTATION BASED ON THE SPECIFIED COMMERCIAL TRANSACTION ACT

NOTATION BASED ON THE SPECIFIED COMMERCIAL TRANSACTION ACT

Business Operator

Tokyu Stay Co., Ltd.

Representative

Bunzo Kosaki, President

Location

4F Shibuya Place
1-10-5 Dogenzaka, Shibuya-ku, Tokyo 150-0043 Japan

Telephone Number

+81-3-3476-1008

Operating Hours

9:30 AM - 18:00 PM (Closed on Saturdays, Sundays, and national holidays)

Email Address

URL

https://www.tokyustay.co.jp/e/

Price of Service

Depends on each plan. (Please refer to each plan for details.)

Service Date

This is the date when your reservation has been confirmed.

Payment Method

*For online payment in advance by credit card.
VISA MASTER JCB AMEX DINERS

Additional Surcharges

N/A

Cancellation

  Same-day/
No-show
1 day before 2 days before 10 days before 20 days before
1-14persons 100% 80% 50% - -
15 or more persons 100% 80% 50% 20% 10%

(Based on Accommodation Clause)

  Same-day/No-show
1-14persons 100%
15 or more persons 100%
  1 day before
1-14persons 80%
15 or more persons 80%
  2 days before
1-14persons 50%
15 or more persons 50%
  10 days before
1-14persons -
15 or more persons 20%
  20 days before
1-14persons -
15 or more persons 10%

For further details, please refer to the following link.

Ministry of Economy, Trade and Industry Guidelines

http://www.no-trouble.jp/#1232095829427

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