June 12, 2026
Thank you very much for your continued patronage of Tokyu Stay.

Since around 6:30 p.m. on June 3, 2026, intermittent issues had occurred on the Tokyu Stay official website (https://www.tokyustay.co.jp/), making it difficult or impossible
to access from certain environments, including overseas. We are pleased to inform you that the issue has been resolved and the website is currently available as usual.

We sincerely apologize for any inconvenience this may have caused.

Thank you for your continued support of Tokyu Stay.

June 12, 2026
Tokyu Resorts & Stays Co., Ltd.

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June 3, 2026
Thank you very much for using Tokyu Stay.

As of 18:30 on June 3, 2026, we have confirmed an intermittent issue in which the Tokyu Stay official website (https://www.tokyustay.co.jp/) may be difficult to access or unavailable from certain access environments, including some overseas networks.

We sincerely apologize for any inconvenience this may cause.

We are currently investigating the cause and working to restore service. We will provide an update as soon as we have further information, including an estimated time of recovery.

Even if you are unable to access our official website, you can still make reservations as usual via the reservation site below.

Make a reservation (Reservation Site)
Japanese：https://reservation.tokyustay.co.jp/ja
English：https://reservation.tokyustay.co.jp/en
Simplified Chinese：https://reservation.tokyustay.co.jp/zh-Hans
Simplified Chinese：https://reservation.tokyustay.co.jp/zh-Hant
Korean：https://reservation.tokyustay.co.jp/ko

We appreciate your continued patronage of Tokyu Stay.

June 3, 2026
Tokyu Resorts & Stays Co., Ltd.