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2026.0910

Notice of Temporary Maintenance for the Tokyu Stay Reservation Site

Notice of Temporary Maintenance for the Tokyu Stay Reservation Site

Thank you very much for choosing Tokyu Stay. We would like to inform you that maintenance will be performed on the Tokyu Stay Reservation Site. For mo...

2026.0828

2026年10月5日(月) 法定点検による全館停電のお知らせ

2026年10月5日(月) 法定点検による全館停電のお知らせ

法定点検による全館停電のお知らせ お客様各位  東急ステイ西新宿をご利用いただき誠に有難うございます。 法定点検に伴い、全館停電作業を下記日時に行います。 下記時間帯は全館停電となりますので、お客様にはご迷惑をお掛け致しますが、何卒ご理解の程お願い申し上げます。     ●エレベーターはご使用になれ...

2026.0724

Notice Regarding the Discontinuation of the "Stay Morning Plus" Breakfast Menu and the Planned Launch of New Dining Services

Notice Regarding the Discontinuation of the "Stay Morning Plus" Breakfast Menu and the Planned Launch of New Dining Services

Thank you very much for your continued patronage of Tokyu Stay Nishi-Shinjuku.Tokyu Stay Nishi-Shinjuku has decided to revamp its dining offerings to ...

2026.079

Notice of Server Maintenance - Tokyu Stay Official Website

Notice of Server Maintenance - Tokyu Stay Official Website

Dear Valued Customers, Thank you for using Tokyu Stay. We will be conducting server maintenance for security measures during the period below. During ...

2026.076

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

2026.0612

Temporary Access Issues on Our Official Website (Some Overseas Networks)

Temporary Access Issues on Our Official Website (Some Overseas Networks)

Thank you for your continued patronage of Tokyu Stay. Regarding the access issues on the Tokyu Stay official website that had been occurring since aro...

2026.0521

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

Thank you for your continued support of Tokyu Stay. We have become aware that some guests who booked via Booking.com have received suspicious emails c...