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2026.063

Temporary Access Issues on Our Official Website (Some Overseas Networks)

Temporary Access Issues on Our Official Website (Some Overseas Networks)

Thank you for your continued patronage of Tokyu Stay.  As of 18:30 on June 3, 2026, we have confirmed an intermittent issue in which the Tokyu Stay of...

2026.0525

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

2026.0521

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

Thank you for your continued support of Tokyu Stay. We have become aware that some guests who booked via Booking.com have received suspicious emails c...

2025.124

東急ステイ京都三条烏丸 改装工事のお知らせ

東急ステイ京都三条烏丸 改装工事のお知らせ

2025年12月吉日 東急ステイ京都三条烏丸 改装工事のお知らせ 日頃より東急ステイ京都三条烏丸をご利用いただきまして誠にありがとうございます。 この度お客様により快適な滞在環境をご提供する為、下記の期間におきまして客室改装工事を実施させていただく事となりました。 工事期間中は一部ロビーエリアの利用...

2025.0912

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

2025.0829

Notice of Breakfast Menu Renewal

Notice of Breakfast Menu Renewal

We sincerely thank you for your continued patronage of Tokyu Stay Kyoto Sanjo Karasuma. Effective September 5, 2025, we will be renewing our breakfast...

2025.0630

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Thank you very much for your continued use of "Tokyu Stay" and "Tokyu Resorts & Stays SMART CLUB." We are pleased to announce that today's system ...