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2025.0626

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. We will be performing system maintenance as described...

2025.0618

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Dear Valued Customer, Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. Please be advised that system mainte...

2024.126

[Tokyu Stay Kyoto Sanjo-Karasuma Annex Hanare] Notice of Temporary Suspension of Sake Service

[Tokyu Stay Kyoto Sanjo-Karasuma Annex Hanare] Notice of Temporary Suspension of Sake Service

Thank you very much for choosing Tokyu Stay Kyoto Sanjo-Karasuma. Due to a malfunction of the equipment in the Annex where you can enjoy our Sake ...

2024.0910

[Tokyu Stay Kyoto Sanjo-Karasuma Annex Hanare] New Sake Service Available for Guests Only ~Reopening on October 11, 2024~

[Tokyu Stay Kyoto Sanjo-Karasuma Annex Hanare] New Sake Service Available for Guests Only ~Reopening on October 11, 2024~

Tokyu Stay Kyoto Sanjo-Karasuma Annex Hanare will renovate the lobby lounge on the first floor into a new relaxing space exclusively for guests, and w...

2024.093

Announcement for power outage.

Announcement for power outage.

Thank you very much for choosing Tokyu Stay Kyoto Sanjo-Karasuma. We are going to have a "building-wide power outage" at Annex-HANARE scheduled as fol...

2024.0520

Announcement for power outage.

Announcement for power outage.

Thank you very much for choosing Tokyu Stay Kyoto Sanjo-karasuma We are going to have a "building-wide power outage" scheduled as follows, due to an i...

2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...