News | Tokyu Stay Nishi Shinjuku official

2025.0626

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. We will be performing system maintenance as described...

2025.0618

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Dear Valued Customer, Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. Please be advised that system mainte...

2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...

2023.127

Regarding receipts for reservations made through overseas websites

Thank you very much for choosing Tokyu Stay.We would like to inform you about the invoice system that began in October 2023. [Receipts for Advance Pay...

2023.1122

Notice of Renewal Work

Thank you very much for your stay with us. This notice board is to let you know that a construction is going to be held for improving. We are very sor...

2023.0131

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...

2022.075

New laundry products in hotel rooms

Thank you for choosing Tokyu Stay. We appreciate your loyalty over the years. For users of in-room Washer/Dryers, we will provide Laundry Detergent ...