TOP  Best Rate Guarantee

Best Rate Guarantee

Lowest price guarantee
Regarding the Best Rate Guarantee

At Tokyu Stay’s official website, make reservations at the Best Rate. And if you are a Tokyu Stay member (Tokyu Resorts and Stays Smart Club member), you can make reservations at additionally discounted rates.



In order to qualify for the Best Rate Guarantee, the following conditions must be met.

  • The same hotel
  • The same plan
  • The same date
  • The same number of days
  • The same number of guests
  • The same type of room
  • The same period of stay (check-in and check-out times)
  • The same method of payment
  • The same services, sales conditions, and cancellation conditions
  • The same benefits

Regarding Best Rate Guarantee Exceptions

Please be aware that when guaranteeing the Best Rate, the following situations are exempted.

  • Products or services that cannot be reserved through the website
  • Prices that reflect discounts from unique point systems or coupons from other internet reservation sites
  • Rates from other internet reservation sites or travel agencies that are outside the hotel’s control
  • Special group member or corporate contract rates that are not available to the general public
  • Rates predicated on special payment methods (internet auction, group purchase, etc.), credit card, debit card, vouchers, or coupons
  • Packages that include use of facilities, transportation, and meals in addition to hotel accommodations
  • Products or services that change based on the exchange rate