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2026.063

Temporary Access Issues on Our Official Website (Some Overseas Networks)

Temporary Access Issues on Our Official Website (Some Overseas Networks)

Thank you for your continued patronage of Tokyu Stay.  As of 18:30 on June 3, 2026, we have confirmed an intermittent issue in which the Tokyu Stay of...

2026.0525

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

2026.0521

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

Thank you for your continued support of Tokyu Stay. We have become aware that some guests who booked via Booking.com have received suspicious emails c...

2025.1121

Notice of Breakfast Menu Renewal

Notice of Breakfast Menu Renewal

Thank you very much for your continued patronage of Tokyu Stay Shinjuku Eastside.We are pleased to announce that our breakfast menu will be renewed e...

2025.0912

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

2025.082

【Event Announcement】Board Game Tournament to be held on Saturday, 9 August 2025

【Event Announcement】Board Game Tournament to be held on Saturday, 9 August 2025

Thank you for always using Tokyu Stay Shinjuku East Side. We are pleased to announce that we will be holding a 'Board Game Tournament' at the Tokyu St...

2025.0630

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Thank you very much for your continued use of "Tokyu Stay" and "Tokyu Resorts & Stays SMART CLUB." We are pleased to announce that today's system ...