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2025.1225

New Accommodation Tax and Revision of Bathing Tax (Starting April 1, 2026)

New Accommodation Tax and Revision of Bathing Tax (Starting April 1, 2026)

Important Notice: New Accommodation Tax and Revision of Bathing Tax (Starting April 1, 2026) Thank you for choosing TOKYU STAY Hakodate-Asaichi Akari...

2025.0912

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

2025.0630

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Thank you very much for your continued use of "Tokyu Stay" and "Tokyu Resorts & Stays SMART CLUB." We are pleased to announce that today's system ...

2025.0626

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. We will be performing system maintenance as described...

2025.0618

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Dear Valued Customer, Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. Please be advised that system mainte...

2024.1213

2025年2月26日~27日 大浴場の営業時間変更について

2025年2月26日~27日 大浴場の営業時間変更について

温泉設備修繕に伴い、下記日程にて18階大浴場の営業時間を変更させていただきます。            記 日程:2025年2月26日(水)~2月27日(木)2日間 OPEN時間:17:00~翌1:00 翌5:00~11:00 (通常 15:00~翌1:00 翌5:00~11:00) 以上、お客様に...

2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...