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2025.071

Regarding the suspension of breakfast service / 关于停止早餐服务

Regarding the suspension of breakfast service / 关于停止早餐服务

Thank you for using Tokyu Stay. Due to the closure of Jonathan's on the 2nd floor, breakfast will no longer be served. Breakfast suspension period: Ju...

2025.0630

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Thank you very much for your continued use of "Tokyu Stay" and "Tokyu Resorts & Stays SMART CLUB." We are pleased to announce that today's system ...

2025.0626

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. We will be performing system maintenance as described...

2025.0618

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Dear Valued Customer, Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. Please be advised that system mainte...

2024.1124

クリスマスの装飾のご案内

クリスマスの装飾のご案内

いつも東急ステイ五反田をご利用いただきまして、誠にありがとうございます。 今年も残すところ1か月となりました。皆様いかがお過ごしでしょうか。 さて、当館では11月25日より、1Fロビーでクリスマス装飾を行っております°˖✧今年はクリスマスツリーだけでなく、可愛いリースや置物など、フロントロビー中心に...

2024.1115

客室全面禁煙化のご案内

客室全面禁煙化のご案内

お客様各位 平素より東急ステイ五反田をご利用頂きまして、誠にありがとうございます。 この度、10月1日よりすべての客室を禁煙とさせていただいております。 客室内・廊下等での喫煙はご遠慮いただきますが、喫煙所はホテル1階にご用意しております。 全客室禁煙化につきまして、ご滞在中お手数をおかけすることも...

2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...