TOKYU STAY Aoyama Premier

2026.0915

Regarding the Issue on the Tokyu Stay Website Where Some Reservations Cannot Be Completed

Regarding the Issue on the Tokyu Stay Website Where Some Reservations Cannot Be Completed

Thank you very much for your continued patronage of Tokyu Stay. As of 8:00 p.m. on Tuesday, September 15, an issue has been occurring on the Tokyu St...

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2026.0910

Notice of Temporary Maintenance for the Tokyu Stay Reservation Site

Notice of Temporary Maintenance for the Tokyu Stay Reservation Site

Thank you very much for choosing Tokyu Stay. We would like to inform you that maintenance will be performed on the Tokyu Stay Reservation Site. For mo...

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2026.0724

Notice Regarding the Discontinuation of the "Stay Morning Plus" Breakfast Menu and the Planned Launch of New Dining Services

Notice Regarding the Discontinuation of the "Stay Morning Plus" Breakfast Menu and the Planned Launch of New Dining Services

Thank you very much for your continued patronage of Tokyu Stay Aoyama Premier.Tokyu Stay Aoyama Premier has decided to revamp its dining offerings to ...

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2026.079

Notice of Server Maintenance - Tokyu Stay Official Website

Notice of Server Maintenance - Tokyu Stay Official Website

Dear Valued Customers, Thank you for using Tokyu Stay. We will be conducting server maintenance for security measures during the period below. During ...

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2026.076

Notice of Maintenance for Tokyu Stay Official Reservation System 

Notice of Maintenance for Tokyu Stay Official Reservation System 

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

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2026.0612

[Resolved on 6/12] Intermittent Access Issues on Our Official Website (from Some Overseas Environments)

[Resolved on 6/12] Intermittent Access Issues on Our Official Website (from Some Overseas Environments)

Thank you for your continued patronage of Tokyu Stay. Regarding the access issues on the Tokyu Stay official website that had been occurring since aro...

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2026.0521

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

Thank you for your continued support of Tokyu Stay. We have become aware that some guests who booked via Booking.com have received suspicious emails c...

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