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2025.0912

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

2025.082

【Event Announcement】Board Game Tournament to be held on Saturday, 9 August 2025

【Event Announcement】Board Game Tournament to be held on Saturday, 9 August 2025

Thank you for always using Tokyu Stay Shinjuku East Side. We are pleased to announce that we will be holding a 'Board Game Tournament' at the Tokyu St...

2025.0630

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Thank you very much for your continued use of "Tokyu Stay" and "Tokyu Resorts & Stays SMART CLUB." We are pleased to announce that today's system ...

2025.0626

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. We will be performing system maintenance as described...

2025.0618

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Dear Valued Customer, Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. Please be advised that system mainte...

2024.115

【Tokyu Stay x BIC CAMERA】Why don't you experience the latest beauty appliances at Tokyu Stay Shinjuku East Side?

【Tokyu Stay x BIC CAMERA】Why don't you experience the latest beauty appliances at Tokyu Stay Shinjuku East Side?

Tokyu Stay and Bic Camera are collaborating this fall!You can try out the latest beauty appliances in the comfort of your room☆Why don't you start a n...

2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...