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2025.0724

全室禁煙化のお知らせ

全室禁煙化のお知らせ

いつも東急ステイ用賀をご利用下さり誠にありがとうございます。 この度、当館では2025年8月24日(日)より、全てのお部屋を禁煙とさせていただく事となりました。お客様には誠にご不便をおかけいたしますが、受動喫煙の防止を目的とした対応となります。禁煙化実施後は加熱式煙草を含め、お煙草は1F指定の場所に...

2025.0626

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. We will be performing system maintenance as described...

2025.0618

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Dear Valued Customer, Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. Please be advised that system mainte...

2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...

2023.0127

Notice of Housekeeping Services change

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...

2022.075

New laundry products in hotel rooms

New laundry products in hotel rooms

Thank you for choosing Tokyu Stay. We appreciate your loyalty over the years. For users of in-room Washer/Dryers, we will provide Laundry Detergent ...

2020.0625

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Please note that 「TOKYU STAY Sapporo」which has been temporarily closed since 15th April will be extending its temporary closure for the foreseeable fu...