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2025.0626

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. We will be performing system maintenance as described...

2025.0618

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Dear Valued Customer, Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. Please be advised that system mainte...

2024.108

Notice of Breakfast Price Change at Tokyu Stay Takanawa

Notice of Breakfast Price Change at Tokyu Stay Takanawa

Thank you for staying at Tokyu Stay Takanawa. Due to the recent sharp rise in the cost of raw materials, we have decided to change the breakfast price...

2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...

2023.021

Notice of Housekeeping Services change

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...

2020.0625

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Please note that 「TOKYU STAY Sapporo」which has been temporarily closed since 15th April will be extending its temporary closure for the foreseeable fu...

2020.0622

Precautionary Measures Taken at Tokyu Stay for Our Guests to Stay Safe During COVID-19

Precautionary Measures Taken at Tokyu Stay for Our Guests to Stay Safe During COVID-19

Check here for details...