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2026.063

Temporary Access Issues on Our Official Website (Some Overseas Networks)

Temporary Access Issues on Our Official Website (Some Overseas Networks)

Thank you for your continued patronage of Tokyu Stay.  As of 18:30 on June 3, 2026, we have confirmed an intermittent issue in which the Tokyu Stay of...

2026.0525

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

2026.0521

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

Thank you for your continued support of Tokyu Stay. We have become aware that some guests who booked via Booking.com have received suspicious emails c...

2026.011

Happy new year

Happy new year

We would like to express our sincere gratitude for your patronage last year. This year, all of our staff will continue to work hard to ensure your sat...

2025.0912

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

2025.074

【Notice of Revision of Parking Fees .】

【Notice of Revision of Parking Fees .】

Thank you for your continued patronage of our facility. Due to various circumstances, we have decided to revise the parking fees at effective Monday, ...

2025.0630

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Thank you very much for your continued use of "Tokyu Stay" and "Tokyu Resorts & Stays SMART CLUB." We are pleased to announce that today's system ...