TOKYU STAY Ginza

2026.079

Notice of Server Maintenance - Tokyu Stay Official Website

Notice of Server Maintenance - Tokyu Stay Official Website

Dear Valued Customers, Thank you for using Tokyu Stay. We will be conducting server maintenance for security measures during the period below. During ...

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2026.077

IMPORTANT Notice of Partial Renovation & End of Breakfast Service

IMPORTANT Notice of Partial Renovation & End of Breakfast Service

Dear Valued Guests, Thank you for your continued patronage of Tokyu Stay Ginza. Please be informed that starting July 16, 2026, renovation work will b...

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2026.076

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

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2026.0612

[Resolved on 6/12] Intermittent Access Issues on Our Official Website (from Some Overseas Environments)

[Resolved on 6/12] Intermittent Access Issues on Our Official Website (from Some Overseas Environments)

Thank you for your continued patronage of Tokyu Stay. Regarding the access issues on the Tokyu Stay official website that had been occurring since aro...

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2026.0521

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

To guests who booked through Booking.com: Regarding suspicious emails directing recipients to phishing sites

Thank you for your continued support of Tokyu Stay. We have become aware that some guests who booked via Booking.com have received suspicious emails c...

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2025.0912

Notice of Maintenance for Tokyu Stay Official Reservation System

Notice of Maintenance for Tokyu Stay Official Reservation System

Thank you for your continued patronage of Tokyu Stay. We will be conducting maintenance on the official reservation system. For details and informatio...

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2025.0630

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Thank you very much for your continued use of "Tokyu Stay" and "Tokyu Resorts & Stays SMART CLUB." We are pleased to announce that today's system ...

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