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2025.0630

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Completion of System Maintenance for Tokyu Resorts & Stay SMART CLUB and Request to Change Your Password

Thank you very much for your continued use of "Tokyu Stay" and "Tokyu Resorts & Stays SMART CLUB." We are pleased to announce that today's system ...

2025.0626

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Tokyu Resorts & Stay SMART CLUB Notice of Determination of System Maintenance Date

Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. We will be performing system maintenance as described...

2025.0618

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Notice of System Maintenance for Tokyu Resorts & Stay SMART CLUB

Dear Valued Customer, Thank you for your continued support of Tokyu Stay and the Tokyu Resorts & Stay SMART CLUB. Please be advised that system mainte...

2025.0529

第26回函館新聞社 函館港花火大会に伴う駐車場のご案内

第26回函館新聞社 函館港花火大会に伴う駐車場のご案内

7月20日(日)に「第26回函館新聞社 函館港花火大会」が開催されるため、 ホテルの提携駐車場(函館朝市駐車場)はかなり早くから満車になる事が予想されます。 加えてホテル前の道路は交通規制の対象になっており、入出庫も難しくなっております。 又、例年ホテル近隣や函館駅周辺駐車場は、ほぼ満車となり駐車場...

2024.1213

2025年2月26日~27日 大浴場の営業時間変更について

2025年2月26日~27日 大浴場の営業時間変更について

温泉設備修繕に伴い、下記日程にて18階大浴場の営業時間を変更させていただきます。            記 日程:2025年2月26日(水)~2月27日(木)2日間 OPEN時間:17:00~翌1:00 翌5:00~11:00 (通常 15:00~翌1:00 翌5:00~11:00) 以上、お客様に...

2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...

2023.0125

Notice of Housekeeping Services change

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...