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2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...

2023.0711

一部客室タイプ名称変更のお知らせ

一部客室タイプ名称変更のお知らせ

いつも東急ステイ五反田店をご利用いただき誠にありがとうございます。この度、一部客室タイプにて名称の変更をさせて頂きます。 ■変更前 ・モデレート ・レジデンシャル ■変更後 ・モデレートセミダブル ・レジデンシャルセミダブル 対象のお部屋タイプにて既にご予約頂いているお客様におかれましては、ご迷...

2023.0413

Information on hotel exterior wall construction【2022,December,1th-2023,May,20】

Information on hotel exterior wall construction【2022,December,1th-2023,May,20】

Dear Guest, Information on hotel exterior wall construction.The exterior wall of the hotel will be repaired as follows.Depending on the time of day, t...

2023.0125

Notice of Housekeeping Services change

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...

2022.075

New laundry products in hotel rooms

New laundry products in hotel rooms

Thank you for choosing Tokyu Stay. We appreciate your loyalty over the years. For users of in-room Washer/Dryers, we will provide Laundry Detergent ...

2021.0412

Change in Jonathan's Breakfast Hours

Change in Jonathan's Breakfast Hours

Thank you for staying at Tokyu Stay Gotanda. Please be advised that our breakfast hours will be changed, starting Saturday, May 1. Our current breakfa...

2020.0625

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Please note that 「TOKYU STAY Sapporo」which has been temporarily closed since 15th April will be extending its temporary closure for the foreseeable fu...