TOKYU STAY Shinjuku

Dear Hotel Guests,

Thank you for your continued staying at TOKYU STAY SHINJUKU.

Also, we grateful thank you for always giving us your patronage.

Due to the novel coronavirus, a state of emergency has been declared on 7th April in 2020.

In an effort to prevent and minimize the spread of the novel coronavirus, we are promoting proper sanitation within the facility.

Our facility will be implementing the following measures in response, that is for guest staying during the period of a State of Emergency from April 10, 2020 to May 6, 2020.

Please agree to the Terms of Service before staying with us.

We can NOT provide same services as usual for room cleaning, breakfast, amenities, and complimentary others.

Because all of us must avoid to touch our hotel supplies indirectly.

Also, in consideration of the health of both customers and staff, we can NOT enter our guest's rooms.

In addition, when checking in to the hotel, you may be asked to fill out a health questionnaire.

Please note that health-related measures may change without notice

We apologize for the inconvenience.

Thank you very much for your kind understanding and cooperation.

We hope everyone can get back to the normal lives as soon as possible.

We look forward to staying with you again after getting it back.

TOKYU STAY SHINJUKU

Manager