2024.103

Notice of Partial Change in Breakfast Offerings

Notice of Partial Change in Breakfast Offerings

Thank you very much for staying at Tokyu Stay. We are pleased to announce that we will be making some changes to our breakfast menu starting December ...

Read More

2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...

Read More

2023.0727

Regarding the guest room no-smoking policy

Regarding the guest room no-smoking policy

Thank you for your continued patronage of Tokyu Stay. All of our guest rooms (with some exceptions) will be non-smoking. We apologize for any inconven...

Read More

2023.0131

Notice of Housekeeping Services change

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...

Read More

2022.075

New laundry products in hotel rooms

New laundry products in hotel rooms

Thank you for choosing Tokyu Stay. We appreciate your loyalty over the years. For users of in-room Washer/Dryers, we will provide Laundry Detergent ...

Read More

2022.0627

Breakfast Restaurant "f's Kitchen" Notice of Closing

Breakfast Restaurant "f's Kitchen" Notice of Closing

Dear Hotel Guests, Thank you for staying at Tokyu Stay Monzen-nakacho.We inform you that Breakfast Restaurant "f's Kitchen" will be closing operation ...

Read More

2020.0625

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Please note that 「TOKYU STAY Sapporo」which has been temporarily closed since 15th April will be extending its temporary closure for the foreseeable fu...

Read More