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2024.0123

Information on hotel exterior wall construction

Information on hotel exterior wall construction

Dear Guest, Information on hotel exterior wall construction.The exterior wall of the hotel will be repaired as follows. Depending on the time of day, ...

2023.1228

Regarding the malfunction in Tokyu Resorts & Stay SMART CLUB membership ranks and point allocation updates

Regarding the malfunction in Tokyu Resorts & Stay SMART CLUB membership ranks and point allocation updates

We sincerely appreciate your continued use of Tokyu Resorts & Stay SMART CLUB. It has come to our attention that there is a malfunction in the update...

2023.0919

Regarding the guest room no-smoking policy

Regarding the guest room no-smoking policy

Thank you for your continued patronage of Tokyu Stay. All of our guest rooms (with some exceptions) will be non-smoking. We apologize for any inconven...

2023.074

朝食内容変更のお知らせ

朝食内容変更のお知らせ

東急ステイ池袋をご利用いただき、誠にありがとうございます。8月15日(火)より、東急ステイ池袋の朝食提供内容が変更となります。 お部屋でゆっくりお召し上がり頂ける朝食スタイル「ステイモーニング」と題し、客室内の電子レンジで簡単調理が可能な、和洋選べる朝食をご用意いたします。 和食は主菜3種類と炊き込...

2023.0126

Notice of Housekeeping Services change

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...

2022.075

New laundry products in hotel rooms

New laundry products in hotel rooms

Thank you for choosing Tokyu Stay. We appreciate your loyalty over the years. For users of in-room Washer/Dryers, we will provide Laundry Detergent ...

2020.0625

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Please note that 「TOKYU STAY Sapporo」which has been temporarily closed since 15th April will be extending its temporary closure for the foreseeable fu...

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