2024.0312

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

【Notice of Completion of Issue Resolution on December 7, 2023】Regarding the Issue with SMART CLUB Member Rank and Point Allocation Updates

Thank you very much for always using Tokyu Stay. We would like to inform you that the comprehensive recovery work for the issue related to member rank...

Read More

2023.0126

Notice of Housekeeping Services change

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...

Read More

2022.075

New laundry products in hotel rooms

New laundry products in hotel rooms

Thank you for choosing Tokyu Stay. We appreciate your loyalty over the years. For users of in-room Washer/Dryers, we will provide Laundry Detergent ...

Read More

2020.0625

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Please note that 「TOKYU STAY Sapporo」which has been temporarily closed since 15th April will be extending its temporary closure for the foreseeable fu...

Read More

2020.0622

Precautionary Measures Taken at Tokyu Stay for Our Guests to Stay Safe During COVID-19

Precautionary Measures Taken at Tokyu Stay for Our Guests to Stay Safe During COVID-19

Check here for details...

Read More

2020.0526

Reopening of Hotels Following Lift of State of Emergency in Japan (COVID-19)

Reopening of Hotels Following Lift of State of Emergency in Japan (COVID-19)

Check here for details...

Read More

2020.0330

無料コーヒーサービス、アメニティコーナーの停止に関しまして

無料コーヒーサービス、アメニティコーナーの停止に関しまして

いつも東急ステイ博多をご利用くださり 誠にありがとうございます。 急遽ではございますが、この度の新型コロナウイルス問題を受けまして 本日3月30日(月)より、フロントでの無料コーヒーサービスを一時停止させて頂いております。 また、当館エレベーター前に御座いました無料アメニティグッズのコーナーに関しま...

Read More