Upper rank serviced apartment Tokyu Stay Residence

Tokyu Stay are specializing executive class Serviced Apartments in Central Tokyo, please try them either on vacation or business trip.

Email inquiries can be made here.CONTACT

tel.+81-3-3476-1534Hours of operation 9:30 a.m. - 6:00 p.m.
(Closed on Saturdays, Sundays,
and national holidays)


  1. Enter
  2. Confirm
  3. Complete

Please note that any inquiries come on weekends or national holidays will be responded following week or after national holidays.


Please write down any requets, if you have.

MandatoryMail address
MandatoryMail address

* The number of "input error"is icurrently ncreasing,
please make a double check on your email address so that we can reach you in return.

MandatoryContact (phone number) Preferred timing

* Please dial area code first. eg. +81-3-3476-1534.

MandatoryPreferred method in response
Company name

* If you prefer corporate contract.

Department name
Required premises
(Plural choice is possible)

Tokyu Stay Aoyama Residence

Tokyu Stay Yotsuya Residence

Preferred duration
(Minimum one month)
Move in date Year Month Date
Move out date Year Month Date
Number of resident Adultnumber of resident Childrennumber of resident (under 6 years)
MandatoryPurpose of use

From overseas



Cognitive route (key word:)
Private information protection policy

Please refer the following privacy policy and click "check" to advance confirmation page.

Private information protection policy

Tokyu Stay Service Co., Ltd (hereinafter referred to as "this company") acquire and utilize some of your private information with our utmost care and sincerity to provide better services.We will protect the information based on the following policies.

1. Compliance with the law

This company fully complies with any applicable laws,regulations,guidelines stipulated by the state, or any other official provisions concerning the handling of private information.

2. Company structure

This company establish the company structure to implement the privacy policy clarifying responsibilities and roles under the private information manager.

3. Acquisition of private information

This company acquire the private information clarifying the intended purpose, the information will not be used for anything else.

4. Utilization of private information

This company utilize private information within the specified range as necessary for achieving the intended purpose.

5. Guarantee accuracy

This company will keep the private information accurately by updating it,if necessary.

6. Secutiry measures to protect private information

This company will prevent illegal access to private information, leakage,loss, damage or falsify thereof by taking reasonable security measures.

7. In house training

This company will train our employees to handle private information properly and share its necessity and importance within the whole company.

8. Supervising entrustment of private information

This company will provide the private information to the third party within the applicable reason with the prior permition from the owner. The entrustment shall act strictly under the supervision of us.

9. To profer or deposit of certain private information in our possession

This company shall not disclose private information held in our custody to a third party unless prior permition from the owner of private information or a matter of compliance of laws and regulations.

10. Disclosure,correction, or non-availability of information

Please notify that we will promptly respond to customer's desire its disclosure, correction, or discontinuance of use within a reasonable and specified purpose.
You are to verify yourself and asked handling charge if necessary.

11. Response to complaints or consultation concerning private information

This company will respond to complaints or consultation from the owners of private information concerning the handling of such information by setting up a contact office for the purpose.

12. Continuous improvement of the private information protection management system

This company will continue to review and improve the private information protection management system for the maintenance of proper protection of private information.

Insituted on March 31st 2005
Revised on April 1st 2017
Tokyu Stay Service Co., Ltd
President Kiuchi Nobuyoshi