Tokyu Stay Shibuya Hotel, in a prime location in trend-setting Shibuya.
- HOME
- Service & Equipment
Along with our carefully selected equipment, we provide detailed services. Enjoy a safe and comfortable stay.
* Check-in is at 4 PM, with check-out at a leisurely 10 AM. Should you arrive before 4 PM, we will hold your luggage for you.
Full range of services and equipment
The entry door is operated by means of a card key system, thereby preventing anyone other than guests gaining entry to the hotel.
At the front desk, we will dispatch parcels and accept those to be delivered to guests, as well as providing a dry cleaning agency service.
- The front desk is staffed 24 hours a day, in order to provide the maximum support to our guests and enable them to feel at ease.
- For 6 nights or less (Short-stay) guests, we will change the linen every day.
- * The change of the linen includes replacing face towel, bath towel, bath mat, nightclothes and toothbrush and cleaning out.
- For 7 nights or more (Middle-stay and Long-stay) guests, room-cleaning service will be provided once a week the same way as it used to be.
- * The room cleaning includes a change of bed sheets, pillowcase and other linen, bed making, replenishing of amenities, room cleaning as well as cleaning out wastebaskets.
Equipment that meets the needs of customers
- All rooms are equipped with a dedicated Internet line.There are no connection or usage charges.
- There is an easy-to-use kitchenet and a simple assortment of cooking utensils and tableware.
There is also a washing & dryer machine in each room, allowing you to enjoy even long stays in comfort.
Kitchenet Equipment
Flat plate (medium) / Glass / Mug / Kettle / Saucepan (medium)
Spoon / Fork / Knife / Teabags*
Sponge / Washing up liquid
* we have these items at front desk.
- Bathrooms are exceptionally spacious and enable guests to fully relax and recover from the day's activities.
Guests also enjoy bidet-toilets.
- CNN the news channel from USA viewing is 24hour available.
*Please note some of our hotel branches are not able to provide CNN channel service.
TV
Internet
（LAN）
Microwave
Heating ring
Refrigerator
Washing & Dryer
Combination air purifier / humidifier
Bath towel / Face towel / Bath mat / Shower gel / Conditioner / Shampoo
Hand soap / Hair brush* / Shower cap* / Razer* / Toothbrush & Toothpaste
* we have these items at front desk.
[ Tokyu Stay Shibuya ]
Business hours : We're open 24 hours a day, 365 days a year
It is easy to make a reservation - just call us or submit the online form.
To Our Shibuya Guests:
Please click on the link below to view a map of our two locations in the Shibuya area.
