• room cleaning
  • room facilities
  • Hotel Services
  • why tokyu stay

Service available during your stay

Tokyu Stay is ready to support your stay around the clock with perfect comfort and
complete safety during your entire stay.

Service directory

Baggage keeping

We are happy to keep your baggage before check-in and/or after check-out for same day only.
*We do not keep valuable nor breakable items.

Delivery service(Intermediate service)

Delivery service is available at front desk. Packing materials are available for purchase on request (Charge).

Laundry and dry cleaning

Laundry and dry cleaning service is available at front desk.
Please contact front desk for details.

Video on demand

You can enjoy your free time with our VOD system.
Ticket is available at vending machines at the price of Yen 1,000

FAX service

Service is available at the Front desk at the cost of -Yen 100 for domestic and Yen 200 for overseas (per paper)
*Receiving is free


Yen 10 per paper (Size: A4 & B4)

A drink vending machine and an Ice machine

An Ice machine is free of charge. (Not available for some hotels.)


A plastic umbrella Yen 350
A laundry detergent Yen 30

Rental Service

To make your stay as comfortable as possible,
we have following equipment available. (All on request basis)

Trouser press

LAN cable

A battery charger for cell phone (iPhone & Android)

Iron and iron board

DVD player

Extra bed (Not available for some hotels. Please contact hotel in advance)






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