By using our website, you can book a room at the lowest fee.

Tokyu Stay declares the lowest fee.

The best rate means a system for guaranteeing that an affordable fee will be indicated in our official site compared with competitors' sites for booking a hotel room.

Best rate guarantee conditions

It is necessary to satisfy the following conditions, as we guarantee the best rate.

  • The same hotel
  • The same date for which you booked a room
  • The same date of stay (arrival and departure dates)
  • The same number of people
  • The same type of room
  • The period of stay (checkin and checkout times)
  • The same method for settlement
  • The same conditions for cancellation
  • The same services and privileges
    (including hotel amenities)

Out of the scope of the best rate guarantee

As we guarantee the best rate, the following cases are excluded for comparison.
We would appreciate your understanding.

  • Fees that are not normally announced, such as the fee for a corporate contract
  • Fee for a specific member organization
  • Fee for a packaged service, including the use of facilities other than accommodation, transportation, and meals
  • Fee for the case where a room is booked only by phone, not via the website
  • Fee when prepaid with a coupon, a voucher, a credit card or the like
  • Fee not set by the hotel, such as the fee of the tour offerred by a travel agency
  • Fee under the condition that credit card number is input at the time of booking
  • Fee for an auction site, such as a group buying site
  • Fee that fluctuates according to exchange rates

Click here to book a room of Tokyu Stay.






page top